Mental Health Support in the Workplace (non-accredited) ($180.00)

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About this course

Creating a mentally healthy workplace is essential for staff wellbeing, productivity, and retention. Our training equips managers, team leaders, and staff with the knowledge and tools to recognise the signs of mental health challenges, offer appropriate support, and respond effectively.

Participants will learn how to:

  • Identify common mental health conditions such as anxiety, depression, and stress-related disorders
  • Approach and support a colleague who may be experiencing mental health difficulties
  • Use practical communication strategies and active listening skills
  • Encourage help-seeking and connect individuals with professional resources
  • Promote a positive and supportive team culture
  • Reduce stigma and foster resilience in the workplace


This training is ideal for all industries and contributes to a safer, more compassionate, and inclusive work environment.

What is standard?

The Standard face to face course is a longer duration and focusses on training of skills and knowledge as well as practical assessments.

Thorough training of skills and knowledge is to prepare students for the practical assessments on the day. The standard course is for those students who require practice of skills prior to partaking in the practical assessments.

As First Responder Academy training is refreshed every three years, unless students are regularly completing workplace training, where the practice of hands on first aid skills take place, we recommend completing the standard course.

What is express?

The Express face to face course is a shorter duration and focusses on practical assessments only.

The face-to-face session generally does not include preparation for practical assessments, as students are expected to attend the course with a level of practical experience to undertake the assessments. Students are expected to have completed a first aid course in the past, and regularly complete workplace training, or a role within a first aid capacity, where the practice of hands on first aid skills take place.

As Express courses are strictly for experienced students, should students require further training to help them complete their practical assessments on the day, the trainer/assessor may charge an additional fee or recommend students complete further training including attending a standard course.

Enrolment Prerequisites

To enrol in our courses, please ensure you meet the following requirements:

Minimum Age

Participants must be at least 16 years of age. Those under 18 require parental or guardian consent.

Course duration​

Face to face learning is 4 hr, online learning up to 4 hrs

Unique Student Identifier (USI)

If you don’t already have a Unique Student Identifier (USI), you can easily create one online at www.usi.gov.au. The USI is a reference number that keeps all your training records and qualifications in one secure place, making it easier to access and share your results when needed.

Literacy & Language Skills

Basic English reading, writing, and communication skills are necessary to participate in discussions and complete assessments.

Physical Capability (Manual Handling only)

Participants should be able to demonstrate safe manual task techniques (e.g. lifting, pushing, pulling). Please inform us in advance if you have any physical limitations.

Mental Readiness & Sensitivity

Due to the nature of the content, participants should be aware that sensitive topics may be discussed. Please speak to us if you have concerns about any mental health triggers.

Health Considerations

You should not have any medical or physical condition that would prevent you from safely participating in training activities. If unsure, consult your healthcare provider.

Payment & Enrolment

To secure your place, please complete the online enrolment form and finalise payment prior to course commencement.

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